Returns & Refunds Policy

Your use of That Lady In The Woods – A Private Members Association (referred to as “That Lady In The Woods”) website and all products, services, documents and information available thereon are offered to you on your acceptance of our Terms of Use, our Privacy Policy, our Disclaimer and Waiver and other notices posted on this website. Your use of this website, or of any products or services or documents presented in any area of this website, indicates your acknowledgment and agreement to these Terms of Use, our Privacy Policy, our Disclaimer and Waiver and other notices posted on this website. We suggest you print a copy of each of these documents for your records.

Return Policy

We are a small family team and it can be detrimental to us to issue returns and refunds. We try our best to create and deliver the best quality items and services to you.

Unopened or defective items will be accepted for refunds or exchange within 7 days of donation. The item must be returned in original unopened packaging with proof of donation.
No refunds will be issued for services completed. Missed appointments or services cancelled with less than 24 hours notice will not be refunded.
No refunds will be issued for events, workshops, or classes. If members are unable to attend, they may transfer their ticket to another member.
Should the Association be unable to provide a service, event, workshop, or class the first course of action will be to reschedule to another date. In the event that a new date cannot be agreed upon, the Association will issue a refund to the member(s).

Thank you for supporting small private members association!

For shipping information please read our Shipping Policy.

Your Comments

We respect your concerns about your personal privacy and welcome your feedback. If you have questions, comments or concerns about our Disclaimer and Waiver, please feel free to contact us at ThatLadyInTheWoods@gmail.com.